About Singapore Changi Airport (SIN)

A major aviation hub for South-east Asia, Singapore Changi Airport operates routes to 400 cities worldwide. Our guide to Singapore Changi Airport includes important contact details, as well as information regarding terminal facilities, public transport access and nearby accommodation options.

Airport news:

Terminal 4 opened on 31 October 2017, and a fifth terminal is planned for 2020. Expansion of the airport's parking facilities is also taking place.

Information:

Information counters can be found at several locations within the terminals. Help telephones and touch-screen information kiosks are also situated throughout the airport. Additionally, passengers can submit enquiries in advance through the airport's website.

Website:

Driving directions:

The East Coast Parkway runs directly between the airport and Singapore city centre. To ease congestion, the Electronic Road Pricing Scheme (ERP) is enforced and will deduct tolls from the In-Vehicle Unit (IU) fitted in every car including rental vehicles. Drivers need to insert a cash card which can be purchased at a bank branch, selected petrol stations and 7-Eleven outlets. The total drive time from the airport to city centre is approximately 30 minutes, depending on traffic conditions.

Transfer between terminals:

The free Skytrain service runs frequently between the terminals 1, 2 and 3. Travellators connect the terminals to the transit areas.

For Terminal 4, there is a free bus shuttle connects terminal 4 with terminals 1, 2 and 3 round the clock.

Public Transport

Public transport road:

Ground transportation desks (tel: +65 6241 3818) are situated in the arrivals hall of each terminal, and provide information on all forms of transport to/from the airport.

Bus: Several public buses link Changi with various destinations across the island. For example, bus 36 goes to Dhoby Ghaut, Somerset and Orchard Road. Bus stops are located at the basement of Terminals 1, 2 and 3. For Terminal 4, passengers need to walk to the bus stop next to Car Park 4B. As locals use a smartcard called EZ-Link to pay for public transport, cash payment is rare, so for visitors, it is best to prepare the exact fare as no change will be given. It takes about 60 minutes to get to downtown Singapore.

Coach: A regular Transtar (tel: +65 6299 9009; www.transtar.travel) coach service leaves from Terminal 2 for Johor Bahru, across the causeway in Malaysia.

Shuttle: Shared-ride shuttle buses (tel: +65 6241 3818) run between the airport and city centre hotels.

Taxi: Taxi ranks are situated outside the arrivals hall and are available 24 hours a day. All taxis are metered and the fares are very reasonable. The journey to the city takes around 30 minutes depending on the destination, grade of taxi (a Mercedes cab costs a few dollars more) and time of day or night.

Public transport rail:

Rail: The metro station, locally known as MRT (tel: +65 1 800 336 8900; www.smrt.com.sg), is located beneath Terminal 2. It takes about 30 minutes to reach the city centre by train (with one change at Tanah Merah). Tourists can purchase a Singapore Tourist Pass which allows unlimited travel on metro and basic bus services for a set period at the MRT station in Terminal 2. 

Terminal facilities

Money:

Bureaux de change kiosks are open 24 hours a day and are located in all terminals. Banks and ATMs are also available throughout the airport.

Food:

Singapore Changi Airport has many restaurants, cafés, bars, delis, fast-food outlets and snack bars, offering both Western and Asian cuisine. Many of these eateries are open 24 hours a day.

Shopping:

There are numerous shops at Singapore Changi Airport, including duty-free outlets and 24-hour mini-supermarkets in all terminals. Other retailers sell a range of items, from the latest fashion to specialist local produce.

Luggage:

Left-luggage services are available in all terminals. The Lost & Found counter can be found at baggage reclaim. Porters are on hand to assist passengers with baggage (for a small fee). 

Other:

The airport is home to a great number of well-equipped transit lounges. Additionally, showers in the transit hotels may be used by non-guests for a fee. The airport is also home to themed gardens, a swimming pool and spa facilities.

Other facilities include walk-in medical clinics, a 24-hour medical emergency centre (tel: +65 6543 1118 or 6543 2223), pharmacies and a multi-faith prayer room. Baby-change rooms and children's play areas are also available; most female toilets have baby change facilities. There is also a 12m-high (39ft) slide (crowned the largest slide in an airport) in Terminal 3; certain to make any long delays more bearable for little ones.

Airport facilities

Conference and business:

There are business lounges within the transit hotels in Terminals 1, 2 and 3 (tel: +65 6542 8122 for Terminal 2; or +65 6507 9788 for Terminal 3). Facilities include workstations, photocopying and fax machines, and meeting rooms. Secretarial and translation services are also available upon request.

Additional meeting rooms and business services are available at the Crowne Plaza Hotel (tel: +65 6823 5300; www.crowneplaza.com), which is adjacent to Terminal 3.

Communication Facilities:

Free Wi-Fi internet access is available throughout Singapore Changi Airport. The passcode to the Wi-Fi is accessible via SMS, but those without a local phone number can simply visit one of numerous information desks, present your boarding pass and get a passcode. Public telephones are also available throughout the airport. Postal services are also available in Terminals 1, 2 and 3.

Disabled facilities:

Singapore Changi Airport has level access, lifts, ramps and accessible toilets. A 24-hour wheelchair hire service is available from the medical centres (tel: +65 6543 1118). Any passengers who may require additional assistance are advised to contact their airline in advance of travel.

Car parking:

There are currently six car parks at Singapore Changi Airport: uncovered car park 1 serves Terminal 1, multi-storey car park 2 serves Terminal 2, while car parks 3B and 3A serve Terminal 3. A smaller car park is located next to the former budget terminal.

Car rental:

Avis and Budget have car hire counters in Terminals 1, 2, 3 and 4, while Hertz has offices in Terminal 2 and Terminal 3 only.